MoversSomeguy↓416Afi↓374Grethos↓351aadvark↓278Majdi↓263TradeDonald J. Trump↓13.3%Ethos↓2.0%jeff.hl↑1.0%vitalik.eth↑1.0%VouchesTucosalamanca943 WHUF → EthosDpuck (bob)50 WHUF → freshout.ape 🍄🦍MMatt25 WHUF → Rahulxero.hlAnton Boiarchuk10 WHUF → Sk0rp.ethReviewsTbeagle ⨀positive · 24 upvotesAnton Boiarchukpositive · 12 upvotesBboatpositive · 11 upvotesRahulxero.hlpositive · 8 upvotes
Profile· Neutral@AStadnik4On Ethos
Ann 26

Ann 26

1 review, positive.100% positive · 1 review· Influence factor 0, above 0% of accounts
“My Negative Experience with Seeker Solana Mobile and How Irresponsible Customer Support Made Me Lose Money”I want to share my very disappointing story with the Solana Mobile phone order. I placed a preorder and paid a significant amount of money. In May this year, Solana Mobile announced that customers needed to confirm their orders in their personal accounts. However, when I logged in, my order wasn’t there. I immediately started looking for support and trying to find official contacts. Unfortunately, during that search I came across scammers. My wallet was hacked, and around $1,500 was stolen. It was devastating - I was extremely upset and even cried because instead of getting my phone, I ended up losing money. This whole situation shook my trust in crypto. Still, I kept trying to get help and justice. I wrote messages in different places: on Discord, on the official Solana Mobile website (where I opened tickets with transaction hashes and screenshots attached), but all of them were just closed as “resolved” without any real answer. Friends even shared with me the support email addresses where they got their Solana Mobile confirmations, but when I reached out, I got no reply at all. In the end - no money, no phone, and no proper support. As a customer, this is an extremely negative experience and it badly hurts Solana’s reputation. At this point, I’m not even asking for my money back anymore. I just hope that at the very least I will receive the phone I already paid for. Unfortunately, after all this, I can no longer recommend Solana to my friends or colleagues - even though I once had very high hopes for this community.on Seeker | Solana Mobile · 1521· 1y ago · negative13
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