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Profile· Questionable@Authena_xyzOn Ethos
Authena

Authena

1 review, not positive.0% positive · 1 review· Influence factor 3, above 0% of accounts
“awful platform / even worse support”I randomly got eligibility for Espresso due to Superposition activity - and the claim requires using Authena. Was my first time using their platform. Using Authena SUCKS. Had to connect pretty much every social account 10x and it still didn't connect them properly until I've tried multiple times in a row again and again and again and again. At some point it FINALLY connected properly without throwing errors. But the issues didn’t end there… Points where eligibility should be present (account age / having premium on twitter / etc) didn't count even though they should have. Refreshing eligibility threw errors over and over again. Trying to reconnect the accounts threw errors and then just didn't let you reconnect them at all. Went ahead and signed out and signed in again - same thing. As nothing was working, I proceeded to delete the profile and tried doing the process again from a different device & browser a while later - BUT IF YOU DELETE YOUR PROFILE IT APPARENTLY WON'T LET YOU SIGN IN WITH THE SAME ACCOUNTS AGAIN LOL "Credentials belong to a different account" when you try to sign in with your wallet. Pretty hilarious. It's literally just wallet sign-in, so why can't the wallet be used to sign in / sign up again after account deletion? What’s the point in making account connections single use & not allowing the user to reconnect them? It's literally the same wallet? Which is not connected to any account anymore? But apparently after you disconnect socials -> cannot connect them again. Remove wallet/delete account -> cannot use that wallet anymore. That is just straight up stupid. Why are they making account connections single use? What’s the point? Reached out to support, mentioned the above and that it's basically a 0/10 experience so far. Instead of any help - their support was condescending and passive aggressive due to me mentioning that the experience with their platform was 0/10 due to various issues... LOL! Not my fault that their service is broken and that the experience is awful, and I'm not gonna take shit from some support person who throws a tantrum because I mention the experience is bad. Ultra unhelpful and unpleasant. Those 15 minutes of trying to use Authena & contacting their support were less than a 0/10 experience, it's absolutely awful. UX/UI issues and especially their support - ALL JUST ULTRA AWFUL. Cannot recommend using Authena to anyone.Username McUserface ( ͠° ͟ʖ ͡°) · 1459· 10mo ago · negative2
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